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CRM = Customer Rejection Management #crm #crmfail #customerservice

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Conflicting data or the data divide? #bigdata

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Gartner Nexus of Forces. Scarier than Halloween.

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Is being a geek starting to be cool again?

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Standing in the fire hose of data: drowning or refreshing?

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The status of enterprise social in one slide

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Business is Social – the script according to Salesforce.com’s Benioff

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Is Microsoft paying $1.2bn to put lipstick on a pig?

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Buying champagne, razor blades and nappies/diapers means you are a thief…..

No thumbnail for Why buy new when used is cheaper?  Oracle licenses can be resold in EU  #oracle #cio

Why buy new when used is cheaper? Oracle licenses can be resold in EU #oracle #cio

No thumbnail for Wow.  Has Microsoft answered my dreams, rather than Apple #apple #ipad #microsoft

Wow. Has Microsoft answered my dreams, rather than Apple #apple #ipad #microsoft

No thumbnail for Why social technology is lipstick on a pig #bpm #socialbpm

Why social technology is lipstick on a pig #bpm #socialbpm

No thumbnail for I have just met the future CIO – and he doesn’t work for IT  #CIO #BPM

I have just met the future CIO – and he doesn’t work for IT #CIO #BPM

No thumbnail for So the cloud changes everything?  Doh! But not how you expected it to. #bpm

So the cloud changes everything? Doh! But not how you expected it to. #bpm

No thumbnail for The Stealth Cloud has crashed #cloud #cio

The Stealth Cloud has crashed #cloud #cio

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