“Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent.”
Calvin Coolidge (American 30th President of the United States, b.1872-d.1933)
As I am English so at Nimbus we have changed this to Polite Persistence.
The BPM market, or at least our approach to it, has taken a while to mature as I wrote in a recent blog Our flavour of BPM has become mission critical. I was talking to a major US client whose comment knocked me back “When Nimbus Control stops working, our staff stop working”. We have come a long way from simply being used to create a quailty manual that no-one ever looks at. One of our retail client gets 6.2m hits per year on their Nimbus Control site. That is 4 views per person per day.
So we have had 14 years of polite persistence and now we are seeing a huge take up in the market. We have moved from being tactical, to departmental to divisional to strategic. The discussions with clients are about global roll-out.
Another client quote from last week “I can now see why we are rolling this out to 287,000 staff”. And this is not an isolated case. Making the business case for Nimbus Control on every desktop is becoming easier, and after a product announcement at Inspiring Performance it will be even easier.
There are many times that we have questioned what we are doing. We’ve watched other companies have far greater growth than us., but hten fade or lose their way. But then we meet another client and realise that what Nimbus Control is delivering is really making a difference. Succss is not (just) measured in revenue growth, profit or ‘eyeballs’ but in terms of what is really making a difference. And that drives very healthy, sustainable growth; Nimbus as seen revenue growth every year for the last 14 years.
To finish, I was at the Gartner BPM Conference manning our exhibition stand and a lady came up and we started chatting. She said she was from a client and I thanked her for her support and said I was the CEO and one of the Founders. She grasped my hands, looked up at me and said “Thank you so much for creating Nimbus Control, it has made my life at work so much easier”.
Enough said. That will fuel my polite persistence for another 14 years.